Introduction to Voice over IP (VoIP) and Session Initiation Protocol (SIP)
This course has been designed to provide delegates with knowledge of the fundamental principles of VoIP (Voice over Internet Protocol). The open standard Session Initiation Protocol (SIP) is described, its function explained and how it fits in with existing network models. A comparison is also made with the ITU H.323 standard. Vendor Specific systems such as Cisco CallManager is included in the course as well as reference to Asterisk Open Source systems.
The course focuses on the theoretical and practical aspects of VoIP, concentrating on SIP, and is intended as an introduction to VoIP software and hardware. Following delivery of the course, the delegates will have a fundamental knowledge of the subject, which will stand them in good stead for further advanced Voice over IP training. This course includes practical modules which allow students to configure VoIP Phones, Softphones, a software IP PBX, and to size a VoIP solution
Prerequisites
· Some basic knowledge of networking and voice.
Learning Objectives
At the end of this class, participants will be able to:
· Understand the reasons for the development of voice over data networks.
· Have an appreciation of factors affecting voice quality.
· Understand the IETF protocols developed to allow real-time media to be transported across data networks.
· Determine the function of the real-time protocols and where in the TCP/IP protocol stack they operate.
· Understand the basic functions of the IETF Session Initiation Protocol and compare it’s operation to that of H.323.
· Have a basic understanding of Cisco VoIP hardware.
· Have a basic understanding of Asterisk open source architecture.
· Understand the importance of Quality of Service when setting up VoIP systems.
· Understand the fundamentals of IP Multicasting.
· Analyze SIP callflows and understand the basic format of SIP messages.
· Set up a simple Site-to-Site SIP solution using an IP PBX.
Who Should Attend
· Network technicians, Network Engineers,Technical Managers and Support Staff who need a basic technical understanding off Voice over IP with SIP.
Course Outline
· Introduction to Voice over Internet Protocol.
· Voice Quality Issues.
· Protocols – Transport and Network Layers
· Protocols – Application Layer
· How Routing Protocols fit in
· SIP – Session Initiation Protocol.
· Comparison of SIP with H.323 standard.
· Cisco VoIP Hardware Components
· Asterisk Open Source Architecture.
· QoS - Quality of Service.
· Practical exercises on configuring and analyzing VoIP and SIP.
Class Length
· 3 days
This course can be delivered as a Public Scheduled course, or on a customers own premises. In the case of an onsite course, the customer will be asked to supply basic PCs or Laptops for student use, and NSTUK will provide the networking equipment and IP PBX.
Delegates will be provided with a course workbook, a copy of the course in PDF format and any other relevant training material.
Support in the form of email will be given for a minimum of 4 months following completion of the training course.
This VoIP training course can be delivered anywhere in the UK or abroad. The next Public Scheduled offering will be in the Newcastle-Upon-Tyne area in mid April.
Contact: david.christie@nstuk.com for further details or call +44 7834 324680

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